The samples on this page are just a few of the help systems I have worked on, using tools such as RoboHelp, Microsoft HTML Help, Homesite, Dreamweaver, and Doxygen.
FaceTOOLS® Software Developers Kit
FaceTOOLS SDK was an extensive programmer's reference for Viisage's face recognition software. As sole writer and designer for 100+ topics, my challenge was to draw materials from multiple sources (including automated output from C++ and Visual Basic source code) to produce multiple books and online help modules.
Viisage featured the FaceTOOLS SDK documentation on their web page.
A lightweight online help designed for fast downloading and created in Homesite, Conference Online Help received an STC Award of Merit at the 1999 Electronic Documentation Competition.
View Conference Online Help.
Unyte for Skype
WebDialog's desktop sharing plug-in for Skype, Unyte is peer-to-peer internet calling and chat software. A challenge in this project was to fit the help page into a small window—only 600 pixels wide.
View Unyte Help.
CentraNow Online Help.
Written as active server pages for Centra's online collaboration hosting service, CentraNow Online Help was featured in Neil Perlin's article "Technical Communication: The Next Wave" in the January 2001 issue of Intercom magazine.
Read Neil's article (PDF 268 KB).
Meeting Central Express
Also designed for web delivery, Meeting Central Express Help assisted users of WebDialog's prepaid audio and web conferencing.
View Meeting Central Express Help.